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Managed Services  | ||||
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| MicroLogic offers a comprehensive suite of network support services designed specifically for small and medium sized businesses. Our Managed Services program provides comprehensive proactive network management for a fixed monthly fee. | ||||
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| NetWatch™ MONITORING | ||||
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| MicroLogic will provide customized, secure, real-time monitoring of your network. NetWatch provides proactive monitoring of the key network elements and applications that businesses depend upon. Proactive notification of alerts enables us to identify the problem and take immediate action. NetWatch reduces downtime by dramatically shortening the time from failure to resolution. | |
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| RemoteAssist™ SUPPORT | ||||
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| RemoteAssist is a secure, web-based service that enables us to rapidly and seamlessly deliver virtual on-site support. You can enjoy outstanding support while dramatically reducing the time and cost related to problem resolution. | ||||
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| DeskGuard™ NETWORK PROTECTION | ||||
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| MicroLogic can provide customized solutions for our clients that keep their technology operating efficiently and protected with the ultimate in available security. DeskGuard is an Asset Management System for hardware inventory and software license compliance. It is a Patch Management System for application upgrades and service packs. It is a Distribution Management System for application distribution. And, DeskGuard is an Email Management System for control of unwanted Spam messages. | ||||
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| TotalCare™ | ||||
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| For small businesses who want a comprehensive solution
that covers anything and everything that may disrupt their business,
TotalCare bundles all of our services into one service agreement
for a fixed monthly fee. Think of MicroLogic as your own IT department.
You pay for reliability not problems. • Network Assessment • Security Assessment • Network Support • Hardware Support • NetWatch Monitoring • RemoteAssist Support • Deskguard Network Protection • VIP Emergency Support | ||||
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